Are you kidding me?!

I am going to start this one off by saying I am not perfect... no one is... but the crap that happened to me - well is just down right bullshit.

So as many of you know, I had to go to physical therapy for a few months at the end of last year/beginning of this year. Well, my physical therapist and all the little assistant people (you know physical therapists in training) were excellent... the office staff though, well was something to be desired.

Payment issues and scheduling issues and other stupid stuff really... but this one really just iced my cake.

The other night, Wednesday night actually, the rehab center calls my home and says that they didn't receive payment with the bill that I sent them. Just the invoice. Now I know sometimes I am a little out there - but I KNOW WITHOUT A DOUBT THAT I PUT THAT CHECK IN THE ENVELOPE.

So I am a little pissed and a bit concerned, especially after I went online and saw that the check was already cashed. But by this time it was all just too late to do anything, banks were closed and the people who originally called from rehab had gone home for the day.

Fine, I will call them first thing in the morning I thought.

That is exactly what I did, the woman I needed to speak with at rehab came in at 6.30am so at 6.40 am while waiting for my shuttle, I called. What a piece of work, she basically said she couldn't do anything for me because she wasn't the one who called me. WTF?!

FINE - I called my bank and had them get me a copy of the check - and hadn't been endorsed but processed for deposit in payee's account.

I called back to the rehab people and said look, I have the check here and you deposited it. I sent them a copy of the check and she said that the bank on the back wasn't who they used. WHAT? Are you kidding me??

See I should explain here that one bank in Pittsburgh was bought by another banking company that was never in Pittsburgh before. BUT the original Pittsburgh Bank still exists and does larger corporations deposits and such. Make sense?

So I asked well isn't your bank the one that bought out the other - could it be possible that they still have something to do with your account? NO NO NO - is what I got from this woman... Now I am a bit hot under my collar.

FINE I am taking this to a new level since these people at the rehab center are a bit incompetent. I called the bank, their bank. I figured that they would be able to give me some direction - and they did... they let me know that little bit of information about the other bank still doing deposits for larger corporations and that my rehab center is one of the accounts that they handle... I liked this manager lady (Maria) I spoke with at the bank - she was very helpful to me.

So somehow the rehab center called me back, and was saying that she asked others their if they had done anything with this check or some BS story she gave me. I asked her then if they still had the envelope that my payment came in. She said yes... so I asked well does it look tampered with - like someone might have taken the check out - stamps look out of place or if it had been you know resent through the post office or something (yeah like a thief would resend the bill - but I was trying to make a point here).

She said the envelope was perfectly intact - once again I was even more pissed off...

The very nice bank manager (Maria) that helped me called me back and gave me information on who to contact at the other bank - she had to find out who exactly I needed to speak with. I thought that was very nice of her.

But before I could find a minute to call, the rehab center called me back - guess what they found. Proof of Deposit of my check going into their account. I had to bite my tongue on this one because I was red hot and ready to go off on this woman. OH I couldn't believe it... you put me through hell - thinking that someone stole my check, could possibly have my account numbers and you dumb asses cashed the check...

Are you kidding?! OH no she wasn't - I am still a little pissed by this whole thing and if I knew of someone to contact I would... but I don't.

Speaking of contacting people - I am still awaiting a reply from the Georgetowne -

Oh well...